Service Process In Hotels | Get It Right

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Service Process In Hotels involves all elements of assistance given by employees to enable customers to make an informed decision. Therefore, more efforts are being established by hotels make to attain a satisfactory customer experience for their clients. Hotel and Restaurant Management are jointly packaged as well as recognized as the hospitality industry.  Thus, it … Read more

Internal QMS Audit | Best Practices

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Internal QMS Audit assesses all procedures and processes adopted by an organization with an aim of ascertaining conformity to company policies and regulations. Hence, Quality auditing is the methodical assessment of the quality management system (QMS) of an organization. An external or internal quality auditor or audit team conducts the quality audits in an organization. … Read more

Restaurant Menu Engineering | Analyzing Productivity Index

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Restaurant Menu Engineering refers to the analysis done to ascertain the profitability and popularity of menu items and how the two influence the menu. The objective is to boost profitability per guest. Whereas restaurant menu engineering is commonly mentioned in the framework of ordinary paper, the idea is equally appropriate to online menus, drink menus, … Read more

Hotel Operations SOP | Basic Etiquette

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Hotel Operations SOP refers to those administrative and functional processes that cut across all departments in the perimeters of the establishment. Many hotels are looking for huge design alterations to conform to the tastes of the current complicated guest’s demands. This means looking beyond the hotel premises and examining other building typologies. This will help … Read more

Honey Glazed Tuna with Parsnip Puree

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Honey Glazed Tuna is the most preferred way of preparing tuna because it produces grill marks on the surface of the fish. You should always maintain your focus on the tuna while it is being grilled. The honey glace in this case will make the tune burn easily. In case it flames up, moves it … Read more

Talent Acquisition | Dos and Don’ts

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Talent acquisition refers to the entire procedure of discovering and obtaining experienced employees to meet organizational goals.  In particular cases, the talent acquisition group is part of the Human Resources department of the company. In others, they have a separate department that is tasked with talent acquisition and works hand in hand with the Human … Read more

Maintenance SOP | Get It Right

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Maintenance SOP refers to a comprehensive list of step-by-step operating procedures that explains how to carry out asset repair and servicing. The maintenance department in a hotel provides and maintains a safe, systematic, and considerate operational atmosphere. This contributes to both guest and staff satisfaction. Read more Maintenance areas are responsible for maintaining the building … Read more

Seafood Restaurant SOP | Aquatic Cuisine

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Seafood restaurant SOP is documented step-by-step procedures that guide service delivery in eateries specializing in aquatic cuisine and cookery. This perception focuses on the preparation and service of fresh seafood. Besides, tends to refer to edible aquatic animals. There are numerous wider definitions of seafood, which refer to everything that emanates from the sea. These … Read more

Upscale Restaurant SOP | Luxury Experience

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Upscale restaurant sop is a state-of-the-art customer service offered in an official environment that is mostly sit-down dining with a fancy menu. Upscale Restaurants provide wine lists, and occasionally sommeliers, to assist with food and wine combination. Restaurant diners who take their servers are nothing but food taxis for ferrying food and empty plates to … Read more

Butler Service SOP | Magnificent Experience In Hotels

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Butler Service SOP is a signature experience offered to clients in a hotel room or on a cruise ship with tailored interest to your needs. The Butler name originally referred to the person is responsible for the wine cellar and served liquors. The terminology is derived from the Middle English ‘bottler’, as well as from … Read more