Sales Promotion Techniques | The Secret Of Success

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Sales Promotion Techniques is a widespread expression that is applied in the hospitality industry to refer to the action of promoting products to consumers. It originates from the plain word “SELLING.” Therefore, selling means the tender part of offering other people your way by toning your products and service(s) to the requirement of the prospective … Read more

Effective Customer Service | Hotel Standards

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Effective customer service means constantly over and above customer expectations and going the extra mile to assist people to solve their predicaments. Therefore, a customer is the only king in an organization! And he/she can send everybody the organization home from the chairman to employees, by simply expanding his resources elsewhere. (Sam Walton – Founder … Read more

Service Process In Hotels | Get It Right

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Service Process In Hotels involves all elements of assistance given by employees to enable customers to make an informed decision. Therefore, more efforts are being established by hotels make to attain a satisfactory customer experience for their clients. Hotel and Restaurant Management are jointly packaged as well as recognized as the hospitality industry.  Thus, it … Read more

Dealing With Colleagues Successfully At Workplace

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Dealing with colleagues successfully at the workplace is the most important thing in ascertaining the impact needed to achieve your objectives. Regardless of your job or your place of work, dealing with colleagues successfully is mandatory for success. Therefore, dealing with colleagues productively on daily basis makes work more enjoyable and exciting. Nevertheless, dealing with … Read more