Hotel Housekeeping Procedure

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Hotel Housekeeping Procedure is a step-by-step set of work instructions and directives on how to perform each and every housekeeping task. This procedure is approved by management, and all housekeeping employees are obliged to follow them to guarantee constancy, accuracy, and quality. The housekeeping department plays a significant function in the hotel industry. One of … Read more

Sales Promotion Techniques | The Secret Of Success

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Sales Promotion Techniques is a widespread expression that is applied in the hospitality industry to refer to the action of promoting products to consumers. It originates from the plain word “SELLING.” Therefore, selling means the tender part of offering other people your way by toning your products and service(s) to the requirement of the prospective … Read more

Hotel Inventory Management | Standard Procedures

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Hotel inventory management standards are an imperative character in the hotel sector as it promotes uniformity, responsibility, as well as simplicity of the procedure.  This is an instrument for the successful administration of hotel operations. It is a guiding principle for managing inventory stock for eventual scalability, usability, and traceability. Besides, it ensures competent selection … Read more

Effective Customer Service | Hotel Standards

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Effective customer service means constantly over and above customer expectations and going the extra mile to assist people to solve their predicaments. Therefore, a customer is the only king in an organization! And he/she can send everybody the organization home from the chairman to employees, by simply expanding his resources elsewhere. (Sam Walton – Founder … Read more

Food And Drinks Service Work Instruction

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The Food and Drinks Service providers serve food and drinks to their clients at specific locations on-premise such as hotels, and restaurants. Thus, food and drinks services can be defined as the procedure of preparation, presentation, and serving of food and drinks to clients. The food and drinks services segment contributes enormously to the profits … Read more

Enhancing Customer Service in Hotels

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Enhancing customer service is significant for almost all organizations, and more specifically it is a key performance indicator in the hotel business. Therefore, the success of a hospitality business is mainly influenced by the level of customer fulfillment. When customers have an enjoyable experience, they might return in the future. Besides, they share their experience … Read more

Challenges Facing Tourism | An Overview

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Challenges facing Tourism include taxations, travel promotions, safety, infrastructure, and cross border set of laws among others. The majority of tourism destinations are not ready for visitors. Tourists or travelers might at times implicate travel marketing as overstated. Another main challenge in the tourism industry is the unpredictable rates and cost increase. New challenges seem … Read more

Pandemic Work Reality | Transition Process

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Pandemic Work Reality is the most appropriate remedial process that provides a smooth transition in implementing back-to-full-operation procedures. Employment as we understand it has forever been changed by COVID-19. Now is the moment for administrators to visualize the office that workers will return to. The world has experienced extensive interruption over the past year due … Read more

Time Management | Working Smart

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Time management is terminology that refers to the process of systematizing and scheduling how to split your time among specific activities. Besides, good time management allows you to work smart and not work harder. Hence, it allows you to achieve more in fewer hours, even in tight situations and high pressures. On the other hand, … Read more

Food and Beverage Standards | Documented Process

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Food and Beverage standards refer to well-documented and organized operational tasks that are mostly focused on guest service delivery. This is important for potential and existing Managers looking for information on the technological aspects of operating procedures. Responsibilities and procedures are set in a rational series and broken down into small components. Besides, it gives … Read more