Dealing With Colleagues Successfully At Workplace

An image of Corporate team - Dealing With Colleagues

Dealing with colleagues successfully at the workplace is the most important thing in ascertaining the impact needed to achieve your objectives. Regardless of your job or your place of work, dealing with colleagues successfully is mandatory for success. Therefore, dealing with colleagues productively on daily basis makes work more enjoyable and exciting. Nevertheless, dealing with … Read more

Employee Evaluation And Engagement

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Employee evaluation maps all elements attached to individual worker’s passions, inspirations, potentials, and the level to which they are being fulfilled. Nevertheless, this is something that many companies are time and again struggling to achieve. This article responds to the subject of whether you would like to measure it on your own or engage a … Read more

Handling Customer Complaints | Step By Step Procedures

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Handling customer complaints is a serious concern that should be carefully dealt with from the front desk staff to bellhops and room service. Besides, even those complaints that look unrealistic are playing an important role in service delivery in Hotels. However, you should solve customer complaints by ensuring that the guests are happy as you … Read more

Conventional Service SOP | Meetings Inquiry

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Conventional Service SOP refers to standards adopted by an organization to enhance the experience of guests attending group meetings with specific objectives. A convention involves getting together delegates representing numerous clusters. Ground-breaking ideas are share during conventional meetings as well s the exchange of new information. Conventional customers are the core business in most hotels … Read more

Kids Club SOP | What To Consider

An image of kids enjoying photography sessions in a Hotel Kids Club

Kids club sop refers to the procedures that govern the operations within the children’s facility in the hospitality establishment. Hence giving their parents ample time as they enjoy themselves in hotels and hospitality establishments. Kids clubs resemble modern daycare facilities as it is currently known in the education sector. Kids clubs vary from a modern … Read more

Receiving Raw Materials | Standard Procedure

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Receiving raw materials and other inputs in the organization is a fundamental element in the overall operation of hospitality establishments. There are no specific laws that govern this process, especially in the private sector. However, in public sectors, there are specific procedures for receiving materials. In this article, I have analyzed the pros and cons … Read more

Mediterranean Pasta | Healthy Meal

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Mediterranean Pasta is a healthy recipe that combines ingredients like angel hair pasta, fresh lemon, together with classic ingredients. Nevertheless, this is an easy but wonderful healthy pasta recipe that can be taken at any mealtime. On the other hand, the Mediterranean pasta is a meal that has no boundaries regardless of the occasion to … Read more

Tuna Salad | For Omega-3 Fats And Fiber

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Tuna Salad is all you require as a special meal that provides your body with omega-3 fats extracted from tuna. On the other hand, it provides nearly three-quarters of a day’s value of cholesterol-lowering fiber from beans. Above all, this is a type of meal that is as great as the main dish. Salads are … Read more

Guest Relations SOP | Hotel Front Desk

An image of hotel lobby - guest relations sop

Guest Relations SOP ensures an enjoyable and fulfilling stay in a hotel as it stipulates all front desk operations procedures. Therefore, key personnel responsible for implementing this sop are the Guest Relations Officer (GRO). Besides, they handle guest complaints, help in the check-in process as well as explaining all facility amenities, such as pool areas … Read more