Kids Club SOP | What To Consider

An image of kids enjoying photography sessions in a Hotel Kids Club

Kids club sop refers to the procedures that govern the operations within the children’s facility in the hospitality establishment. Hence giving their parents ample time as they enjoy themselves in hotels and hospitality establishments. Kids clubs resemble modern daycare facilities as it is currently known in the education sector. Kids clubs vary from a modern … Read more

Receiving Raw Materials | Standard Procedure

An illustration of receiving raw materials

Receiving raw materials and other inputs in the organization is a fundamental element in the overall operation of hospitality establishments. There are no specific laws that govern this process, especially in the private sector. However, in public sectors, there are specific procedures for receiving materials. In this article, I have analyzed the pros and cons … Read more

Mediterranean Pasta | Healthy Meal

An image of mediterranean pasta

Mediterranean Pasta is a healthy recipe that combines ingredients like angel hair pasta, fresh lemon, together with classic ingredients. Nevertheless, this is an easy but wonderful healthy pasta recipe that can be taken at any mealtime. On the other hand, the Mediterranean pasta is a meal that has no boundaries regardless of the occasion to … Read more

Guest Relations SOP | Hotel Front Desk

An image of hotel lobby - guest relations sop

Guest Relations SOP ensures an enjoyable and fulfilling stay in a hotel as it stipulates all front desk operations procedures. Therefore, key personnel responsible for implementing this sop are the Guest Relations Officer (GRO). Besides, they handle guest complaints, help in the check-in process as well as explaining all facility amenities, such as pool areas … Read more

Staff Appraisal | Job Evaluation

Staff appraisal

Staff Appraisal is a regular review of an employee’s performance evaluation as well as the overall contribution to the company’s growth and development. Perhaps you are wondering, or asking yourself about the most effective way to evaluate your staff at work. Therefore, organizations should adopt several methods in the process of evaluating the performance of … Read more