Enhancing Hospitality Professionalism
Musera Geoffrey 
Technology in Hospitality has become an integral part of our lives, revolutionizing the way businesses operate, including hotels and restaurants. No longer are guests solely relying on traditional amenities and services; instead, they are looking for experiences that extend beyond their expectations. To cater to the demands of tech-savvy consumers, hotels and restaurants are leveraging … Read more
2024 Sustainable Resolutions could include eating more whole foods, grains, legumes, nuts, fruits, and vegetables at home that are better for your health. Monday mornings in 2024 simply mean that some amazing green New Year’s resolutions are in order. Millions of people make solid promises to themselves every year to start exercising, eat healthier, and … Read more
Exploring Tax Tourism involves investigating the use of tourism taxes to control visitor flow and lessen the effects of excessive visitor numbers. The once-overrun tourist attractions are now experiencing a lack of visitors as the world continues to reel from the pandemic’s shocks. Many locations looked into tourism taxes in 2019 and the first few … Read more
Contactless technology such as mobile check-in, digital menus, and keyless room entry is being adopted with concerns about hygiene and social distancing. The hospitality industry has always been at the forefront of innovation when it comes to enhancing the guest experience. From online booking to mobile check-in, the industry has been quick to embrace technology … Read more
Hotel Guests’ Promises – whether checking into a five-star hotel or a rental home, it’s likely that your guests have already made assumptions about the level of service and amenities they may expect. No matter the budget or the amount of time spent looking for a house that perfectly suits their demands, the bar is … Read more
Hotel reservation procedure is an advance booking strategy is a performance where customers call to reserve a room in a hotel for a definite day. The booking is a place where customer collaboration begins with the hotel, throughout this interface advance booking staff are accountable for making a room reservation. Guaranteeing that the front office … Read more
Hotel Housekeeping Procedure is a step-by-step set of work instructions and directives on how to perform each and every housekeeping task. This procedure is approved by management, and all housekeeping employees are obliged to follow them to guarantee constancy, accuracy, and quality. The housekeeping department plays a significant function in the hotel industry. One of … Read more
Sales Promotion Techniques is a widespread expression that is applied in the hospitality industry to refer to the action of promoting products to consumers. It originates from the plain word “SELLING.” Therefore, selling means the tender part of offering other people your way by toning your products and service(s) to the requirement of the prospective … Read more
Hotel inventory management standards are an imperative character in the hotel sector as it promotes uniformity, responsibility, as well as simplicity of the procedure. This is an instrument for the successful administration of hotel operations. It is a guiding principle for managing inventory stock for eventual scalability, usability, and traceability. Besides, it ensures competent selection … Read more
Effective customer service means constantly over and above customer expectations and going the extra mile to assist people to solve their predicaments. Therefore, a customer is the only king in an organization! And he/she can send everybody the organization home from the chairman to employees, by simply expanding his resources elsewhere. (Sam Walton – Founder … Read more