Enhancing Hospitality Professionalism
Sales Promotion Techniques is a widespread expression that is applied in the hospitality industry to refer to the action of promoting products to consumers. It originates from the plain word “SELLING.” Therefore, selling means the tender part of offering other people your way by toning your products and service(s) to the requirement of the prospective … Read more
Effective customer service means constantly over and above customer expectations and going the extra mile to assist people to solve their predicaments. Therefore, a customer is the only king in an organization! And he/she can send everybody the organization home from the chairman to employees, by simply expanding his resources elsewhere. (Sam Walton – Founder … Read more
Enhancing customer service is significant for almost all organizations, and more specifically it is a key performance indicator in the hotel business. Therefore, the success of a hospitality business is mainly influenced by the level of customer fulfillment. When customers have an enjoyable experience, they might return in the future. Besides, they share their experience … Read more