Enhancing Hospitality Professionalism
Dealing with colleagues successfully at the workplace is the most important thing in ascertaining the impact needed to achieve your objectives. Regardless of your job or your place of work, dealing with colleagues successfully is mandatory for success. Therefore, dealing with colleagues productively on daily basis makes work more enjoyable and exciting. Nevertheless, dealing with … Read more
Handling customer complaints is a serious concern that should be carefully dealt with from the front desk staff to bellhops and room service. Besides, even those complaints that look unrealistic are playing an important role in service delivery in Hotels. However, you should solve customer complaints by ensuring that the guests are happy as you … Read more
Conventional Service SOP refers to standards adopted by an organization to enhance the experience of guests attending group meetings with specific objectives. A convention involves getting together delegates representing numerous clusters. Ground-breaking ideas are share during conventional meetings as well s the exchange of new information. Conventional customers are the core business in most hotels … Read more